Privacy Policy

The Dental Place respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes the information we collect, how we use it, how it may be disclosed, and the choices available to you.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Phone number
  • Email address
  • Appointment preferences
  • Information submitted through contact or appointment request forms
  • Communications and inquiries you send to us
  • SMS/text messaging preferences and consent
  • Other information you voluntarily provide when communicating with The Dental Place

We may also collect limited technical information associated with use of our website, such as browser type, device information, IP address, and website usage information.

How We Use Your Information

We may use your information to:

  • Respond to questions and inquiries
  • Provide customer care and patient-service communications
  • Respond to appointment requests
  • Assist with scheduling, rescheduling, and cancellations
  • Send appointment confirmations and reminders
  • Respond to missed calls and requests for assistance
  • Provide information about our dental services
  • Communicate regarding services you have requested
  • Send SMS/text messages in accordance with your consent
  • Send marketing or promotional communications when you have separately consented to receive them
  • Maintain and improve our website, communications, services, and patient experience
  • Comply with applicable legal, regulatory, security, and operational requirements

SMS/Text Messaging

If you provide your mobile phone number and consent to receive SMS messages from The Dental Place, you may receive text messages related to conversations, responses to inquiries, customer care, appointment requests, scheduling, appointment confirmations and reminders, rescheduling, cancellations, missed-call follow-up, and other service-related communications.

If you separately consent to marketing text messages, you may also receive information regarding dental services, special offers, promotions, discounts, and other promotional communications from The Dental Place.

Message frequency may vary. Message and data rates may apply.

Reply STOP at any time to unsubscribe from SMS messages. Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase or receiving dental services.

Mobile Information and SMS Consent

No mobile opt-in message consent will be shared with third parties or affiliates for marketing purposes.

We do not sell, rent, or share mobile phone numbers or SMS opt-in information and consent with third parties or affiliates for their independent marketing or promotional purposes.

Information may be disclosed to service providers and subcontractors that perform services on our behalf, such as communications, technology, website, scheduling, customer-service, or other operational services, subject to appropriate restrictions.

SMS opt-in data and consent will not be transferred to third parties or affiliates for their independent marketing or promotional use.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No method of electronic transmission or storage, however, can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, comply with applicable legal obligations, resolve disputes, and maintain appropriate records.

Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, understand website usage, measure performance, and improve user experience.

Third-Party Websites

Our website may contain links to third-party websites or services. The Dental Place is not responsible for the privacy practices of independently operated third-party websites.

Your Choices

You may opt out of SMS communications at any time by replying STOP.

For SMS assistance, reply HELP or contact The Dental Place using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

For questions regarding this Privacy Policy, please contact:

The Dental Place
2126 Virginia Dr. Grand Prairie, TX 75051
Phone: 972-264-5795
Email: contact@thedentalplace.net